SHIPPING, PROCESSING, AND WAIT TIMES
Please be aware that there are two kinds of products on this site: handmade or curated and print on demand. Handmade and curated products are shipped from my location in Bangor, Maine. Those items have a 5-7 day processing time which means that you will receive your tracking number approximately a week after you place your order.
Print on demand items shipped to you directly on the printer and the turnover time on them is approximately the same but can fluctuate between being slightly faster and slightly longer sometimes. Occasionally an item will get stuck if a printer is low in stock on a physical item and if additional wait time is needed I will communicate any additional wait time and status updates to the best of my ability based on information provided by the printer.
REFUNDS, RETURNS, AND EXCHANGES
All sales are final. I tried my best to accommodate every customer, however, it is not typically possible for me to accept returns or refunds on most items. If a curated or handmade item arrives broken I will offer you a replacement item if that is available or if it is out of stock or otherwise unavailable then I will provide you with store credit.
I'm happy to offer exchanges on handcrafted or curio items provided they are intact and all herbal or cosmetic items are unopened, unused, and sealed in the original packaging. Shipping costs for exchanges are the responsibility of the customer.
Print on demand. Items are not eligible for return or exchange as they are made to order. If an item arrives broken please contact me and I will contact the printer for a replacement.
PLEASE MAKE SURE YOU READ ALL INFORMATION ON PRODUCT LISTINGS. Please note that many products on this site are intended as curio or for magical use only. Some items here contain deadly poisons so it's important to make sure that you read ALL the info in the listing.